Set up motion detection email alerts on your Hikvision camera

June 2022 Update: The Gmail method for sending email notifications has stopped working, so I have fully updated & revised this article to use the free web mail service instead.

This tutorial will show you how to set up motion detection email alerts for your Hikvision cameras. You can use these settings even if you use the camera with a Hikvision NVR.

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Ensure your camera’s internet connection is setup correctly

Your camera needs some information so that it can connect to the internet and send the email alert out. If your camera is already set up on your network as per the Hikvision user manual, and you are able to live-view it from the mobile app, you can skip this section.

If you have DHCP ticked (see screenshot below), the camera will have already figured out all the required details. If so leave everything at the default values.

If you do not know your network’s IPv4 details, click here to learn how to obtain these details. I have highlighted the important bits in the screenshot below.

Hikvision Motion Detection Email Alerts Gmail - Network TCPIP Settings - VueVille
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Ensure motion detection is turned on

With your favourite web browser (I recommend Chrome as it works well with Hikvision without installing any plug-ins), login to your camera using its IP address as the URL. Follow this how-to guide to set up your desired motion detection pages in your camera’s web interface.

Turn on email alerts

Step 1: Make sure email alerts are turned on in each of your motion detection settings pages (Motion Detection, Video Tampering, Face Detection, Line Crossing Detection or Intrusion Detection) as shown below:

Hikvision Motion Detection Email Alerts Gmail - Basic Event Linkage - VueVille
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Configure your email account from which the camera will send email notifications

We will use Microsoft’s free and unlimited as our mail server for the camera to use while sending email notifications.

After signing up for a new free account, follow the steps below to obtain the email server settings that we will need for the next section.

Step 2: Log in to your outlook account and click on the Settings icon (gear wheel) at the top right of the screen

Step 3: In the pane that slides out from the right, click on “View all Outlook settings”

Click to enlarge

Step 4: Then navigate to Mail >Sync Email and note the SMTP settings highlighted in the screenshot below

Click to enlarge

Configure your email settings in the camera

Next we need to configure the camera as the email ‘sender’- it will use the email account you configured above to send the email alert to a ‘receiver’ account. So the ‘sender’ is the camera and the receiver is the email address(es) that you want to receive the alerts on. Follow the steps below to configure your camera:

Step 5: Click on the configuration tab on the top menu bar.

Step 6: Then navigate to Network and click on ‘Advanced Settings‘ (older cameras have a slightly different menu structure but should have the same settings)

Step 7: Choose the email tab

Step 8: Refer to the screenshot above to fill out this section. Enter the login details of your Outlook account – this is the sender account. Enter the ‘receiver’ account details – this is where the email alerts will be received. I am using my personal Yahoo email address in the screenshot above. Tick ‘Attached Image’ if you would like snapshots of the motion detected as well.

Test your settings

Step 9: Click the Test button. You should see the “Testing Succeeded” message and receive a test email at the ‘receiver’ address(es).

If not, you need to ensure that all settings such as TCP/IP and email settings are entered correctly as in the screenshots above.

Save your settings

Step 10: Finally save your settings by clicking the Save button.

Now test your email alerts by intentionally setting off the motion detection of your camera. You should get an email alert within 60 seconds.


You may occasionally find that you no longer receive alerts. This could be because of two reasons:

  • Most email providers like Gmail/Yahoo may automatically mark the alerts as spam and move these emails to the Junk folder – it will treat the sender address as a suspicious sender due to repeated motion detection email alerts being sent day in and day out. Simply choose the option to treat the ‘sender’ address as a trusted email address and this behaviour should stop.
  • A misconfiguration in your motion detection settings could trigger a large burst of notification emails in a very short span of time. While I have not experienced it personally, free email service providers may not like a barrage or incessant stream of notifications, and may temporarily stop accepting email relay requests from your camera. A premium service like Sendinblue that will not throttle or limit email delivery in this manner.
Daniel Ross

Daniel Ross

I am Daniel and VueVille is where I document my DIY smart home journey. I focus on 100% local-processing and local-storage because that’s the only way to secure my family’s safety and privacy. Oh and I don’t like monthly subscriptions!

  1. Firstly thanks for taking the time to write the articles they’ve really helped me setup my Hikvision camera.

    I setup email notifications with my GMail account so followed Robs settings you’d tagged to the end of the article. When I tried to send a test message I got the error “User name or password is wrong”. I eventually remembered I had two-step authentication setup for my GMail account.

    To get around this problem and allow the Hikvision camera to send its notifications, Google allow you to setup something called “App Passwords” This allows access in from applications that do not support the two step authentication process. I setup a special app password for email access and used that in the password authentication field. Now my test email is working! 🙂

  2. I was able to successfully have the camera send to a Gmail (Google Apps) SMTP mail server. The key was to check “Enable StartTLS” (without this enabled the send attempt would fail) and using the following:

    SMTP Server:
    SMTP Port: 587
    Encryption: TLS
    Authentication enabled

  3. I have a DS-7208HGHI-SH firmware v3.1.12 build 160216 and my DVR will not send email either.
    My son has one too and his will not send email either.

  4. Hello!!
    I have a question, i have follow the tutorial step by step. I keep on getting the same error
    “Email test failed! Please check the setting and network status”
    I have a DS-7208HGHI-SH with Firmware version: V.3.3.2 build 151123.
    I am guessing the firmware it is not longer compatible with email settings.
    Is there someone who ones the same brand and model who has the service working at the moment?

    Thanks alot for helping out!

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